Posted On: 11/23/2016 at 12:02 PM
Last Post: Nov 23, 2016 20:02
We received a couple of tickets from Guild Wars 2 account holders asking about a survey e-mail they received. It's great that they checked with us, and we admire their attention to security!
Yes, ArenaNet is conducting a survey this week. We've partnered with C+R Research, and they are e-mailing the survey on our behalf to a modest number of players. Because the number if small, the chances are that you will not receive the e-mail with the survey. However, we wanted to post about it in case you did or do receive such a mail, so you would know it's a legitimate process.
One note: As always, we recommend (and in fact the e-mail suggests) that you copy and paste a URL into your browser, rather than clicking an embedded link in an e-mail. Sometimes fraudulent people and organizations display a “link” but in fact what you see is not where you go. By copying and pasting, you know exactly where you are heading on the 'Net.
Community Manager, SanctumofRall.com
Founder and Activities Director, The Gaiscioch Family [GSCH]